Last Updated: December 03, 2025

At Imsouane Surf Coaching, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a lesson with us.

1. Information We Collect

We collect information to provide better services to all our users. The types of data we collect include:

• Personal Identity Information: Name, Email address, Phone number.
• Booking Information: Details provided via our booking forms regarding dates, surf level, and package preferences.
• Communication Data: Messages sent via WhatsApp integration or email.
• Technical Data: IP address, browser type, operating system, and browsing behavior (via cookies).
• Location Data: General location data based on IP address.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To process your surf lesson bookings and manage your schedule.
• To communicate with you regarding your trip via Email or WhatsApp.
• To send you marketing messages, newsletters, or offers (only if you have opted in).
• To improve our website performance and user experience using analytics.
• To comply with legal obligations.

3. Third-Party Services & Tools

We use trusted third-party services to help us run our business. These services may collect data about your browsing habits:

• Google Analytics: To analyze website traffic and user behavior.
• Meta Pixel (Facebook): To measure the effectiveness of our advertising and for retargeting purposes.
• Google Search Console: To monitor website performance in search results.
• WhatsApp: For direct customer communication.

4. Cookies

Our website uses “cookies” to enhance your experience. These are small files placed on your hard drive for record-keeping purposes and sometimes to track information about them.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Data Storage & Security

Your personal information is stored securely within our WordPress dashboard and hosting environment. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

We do not sell, trade, or rent your personal identification information to others.

6. Marketing Communications

We may use your email address to send you information and updates pertaining to your order, as well as occasional company news or promotions. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

7. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to request the deletion of your data (Right to be Forgotten). To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Imsouane Surf Coaching
Imsouane 80043
Morocco

Email: contact@imsouanesurfcoaching.com